JOURNU
MODERN MEDICINE
Privacy Policy
This policy explains how Journu Modern Medicine collects, uses, stores, and protects your personal information. Please read it carefully before using our site or services.
Effective date: June 2020 AMHR LLC d/b/a Journu Modern Medicine journu.com
01 — Overview
AMHR LLC, doing business as Journu Modern Medicine ("Journu," "we," "us"), owns and operates the websites located at journu.com, and any other websites we or our affiliates may make available to you now or in the future (collectively, the "Site"). Journu offers the Site, including all information and content therewith (collectively, the "Content"), products available for purchase (the "Products"), and various services (the "Services") to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated or referenced herein.
This Privacy Policy informs you of how we collect and process your personal data, including that which you provide by voluntarily opting in to receive a free resource, subscribing to our list or newsletter, purchasing a product or service, or contacting us via our website, as well as that which we may collect automatically based upon your activity on our Site.
We may update these terms from time to time and will provide notice via email of any material changes made to this Privacy Policy. It is your responsibility to read any updated versions, and you agree to be bound by the most updated version of this Policy. Your continued use of our website constitutes your acceptance of its terms.
02 — Encrypted Email Server
Your health information is protected
To protect your confidential health information, our email servers utilize encryption. Any personal health information transmitted between you and Journu or our affiliated Providers is handled with appropriate security measures in place.
03 — Personal Information We Collect
Our Site provides several opportunities for you to voluntarily provide us with your personal information — in exchange for a free resource, to be added to our email or subscriber list, or to contact us. If you elect to opt in and provide us with your personal information for any of these purposes, we will collect the information you provide, which may include your name, email address, phone number, and the text of any message you send us.
We will also process personal information in the form of comments, images, or videos you make or share on our social media pages or any other online forum. Your decision to provide any information to us in this manner is voluntary and constitutes your clear consent to allow us to collect, process, and retain it.
Contact and communication data
If you fill out the contact form on our website or provide any other communication data — including via email, social media messaging, or text messages — we may collect your name, email address, phone number, and the text of any message you send electronically. This data will be processed based on our legitimate interest in communicating with you and answering any questions or concerns you have.
Customer data
If you become a client or customer, we will collect additional information in order to complete the purchase and delivery of the goods or services you have requested, including your name, email address, billing address, credit card or payment information, and any other information necessary to complete your purchase. We use third-party data processors to take and complete payment, and we will not retain nor have access to your payment information beyond what is necessary to complete the transaction.
Email marketing data
If you are on our email list due to your consent to be added, or our legitimate interest in direct marketing, we may also use your data to send you targeted social media advertisements or upload your information into our social media account to create look-alike audiences. To ensure compliance with the CAN-SPAM Act, all emails from us will clearly state the sender and provide instructions on how to unsubscribe.
Automatic data collection
We may use standard cookies to identify your browser from time to time. We do not include any personally identifiable information in cookies. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your device until you delete them). You can accept or decline cookies using your web browser settings.
We may also collect data about how you use our Site, your browsing actions or patterns, computer equipment, IP address, internet connection, and other similar choices you make — including via Google Analytics and Meta Pixel — in order to obtain statistical data, improve our website and offerings, and ensure you receive relevant information. We may also receive personal data from third parties including Google, social media platforms, search engines, and third-party payment processing companies such as Stripe.
04 — Lawful Grounds for Processing
In order to ensure compliance with the European Union's General Data Protection Regulation ("GDPR"), we confirm we have lawful grounds for processing the information we collect from you.
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If you contact us via our contact page or send any other form of electronic communication, we will process your data based upon our legitimate interest in responding to your inquiry
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If you elect to receive communication from us by opting in and providing your name and email address in exchange for a free resource, or if you make a purchase, we will process your data for the purpose it was collected based on your affirmative consent
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We may periodically send you additional email marketing based upon our legitimate interest in marketing to those who have shown an interest in our products or services
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You may withdraw consent at any time by contacting us and requesting your information be edited, updated, or deleted
We do not collect any sensitive data, nor any information regarding criminal offenses or convictions.
05 — How and Why It's Collected
We collect your personal information when you voluntarily and directly provide it to us to receive a free or paid resource, product, or service, or when you fill out a form or send an email to contact us. We do so in order to provide you with the resource you have indicated you'd like to receive.
We may also track your future interactions with our content and use your personal information to keep you informed about the products and services you have elected to receive, as well as any linked or similar products or services we think you may be interested in.
We may also receive data from third parties like Google Analytics, Meta, and other advertising platforms, providers of technical or payment services, and other similar third parties. We do our best to only utilize third parties who are GDPR-compliant and with whom we have either completed a data processing agreement or confirmed their data processing policies.
06 — How We Use Your Information
We will use the personally identifiable information you voluntarily give us in order to carry out the service or product you requested — including free resources, educational content, newsletters, periodic promotional emails — and to notify you about any changes to our policies or services.
We may also use your personal information to form look-alike audiences in our digital marketing campaigns, which includes uploading your information into our social media advertising accounts.
If you make a purchase, we will use your billing address and payment information to complete your desired purchase only and will not store or share any such information beyond what is necessary. We may also use your personal information to send necessary updates to products or services you have purchased, or to keep you informed of any necessary information relating to our products or services.
Non-personally identifiable information
Additional non-identifying information that is collected may be used to provide an overview of how people are accessing and using our Site. This information is not used for any additional purposes, and our Site does not use any such data to make automated decisions. We may use information such as your IP address to help diagnose technical problems and determine which portions of our website receive the most traffic, in order to improve user experience.
07 — How Information is Stored and Shared
Your information is stored through a data management system. We take appropriate measures to ensure your information is kept confidential. Your information will be shared only in limited circumstances:
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With those providing technical support for our website
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With members of our team, including legal and accounting professionals
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As required to complete a purchase or request you have made
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If required to do so by law or governmental requirement
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To protect our rights or the safety of other users
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As a result of the sale of or any branch of the company, or with joint venture partners or affiliate marketers where deemed necessary
Your information will never be sold or given to any other company or person without your consent beyond what is required to complete a purchase or request. All parties who have access to your information are required to treat it in accordance with applicable law and process it only for specific, necessary purposes.
International data transfers
This website and the servers which make it available operate within the United States. The internet laws of the United States and the State of Arkansas govern any and all matters relating to this website. Any information you choose to provide — including subscribing to a newsletter, opting in to receive a free resource, or making a purchase — will be transferred to the United States for processing. That information may then be transferred within the United States or to other countries, depending on the type of information and how it is stored. By visiting our Site, you acknowledge this information, and by submitting any personal information you hereby authorize this transfer and processing.
08 — Information Protection and Security
We use commercially reasonable methods to safeguard your personal data, including reasonable online security measures and sharing your data only with reputable third-party vendors that comply with generally accepted security measures. We utilize a Secure Sockets Layer (SSL) on our website to assist in the secure transfer of information; however, absolute security can never be guaranteed.
Should we become aware that a data breach has occurred, we will timely notify the necessary parties with as much information as we have available.
While our team does our best to protect the information we collect and prevent any misuse, unauthorized access, or disclosure, you understand that we cannot be responsible should an unauthorized third party obtain access to our information without our consent. You agree that we are not responsible for any such actions and acknowledge you will hold us harmless should your information become intercepted in this way without our knowledge, permission, or consent.
We have determined it is not required to appoint a Data Protection Officer, as our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects, nor do we process sensitive categories of data on a large scale.
09 — Data Retention
We will retain the minimum amount of personal information required — including name, email address, and behavior tracking — for as long as you elect to remain on our mailing list. Any additional personal information will be retained only as long as it is needed to fulfil the purpose for which it was initially collected, such as completing a purchase.
We will also retain and use collected information as necessary to comply with any legal obligations, resolve any disputes, or as otherwise reasonably determined. If at any point you elect to be removed from our database, your information will be deleted and no longer retained.
10 — Your Rights to Control Your Information
You have the right to update, edit, or delete your information from our database at any time, free of charge. You may unsubscribe from our list at any time by clicking the unsubscribe link at the bottom of any email we send you.
Right of Access
You have the right to request information about how your data is being used and request a copy of the data we hold about you.
Right to Rectification
You have the right to correct or edit any personal information you initially provided us.
Right to Restriction
You have the right to restrict how we process your data in certain circumstances.
Right to Data Portability
You have the right to receive your personal data in a portable format in order to use it elsewhere.
Right to be Forgotten
You have the right to withdraw your consent and request deletion of your personal information. Click the unsubscribe link in any email or contact us directly.
How to Exercise Your Rights
Contact us at hello@journu.com to request access, correction, restriction, portability, or deletion of your data.
11 — Third-Party Links
We may provide links to other websites on our Site from time to time. Unless otherwise stated, this Privacy Policy only covers information that we collect from you on our website. Should you click on a link and be taken to another website, this Privacy Policy does not attach, and we have no control, responsibility, or liability for the content, activities, or policies of any other company, website, or individual. You understand that you will need to review the privacy policy of each individual website to confirm their specific policies.
12 — COPPA Compliance
You must be 18 years old or older to gain access to our website and must have the requisite mental capacity to enter into this Privacy Policy. This website is not intended for those under 18, in compliance with COPPA (Children's Online Privacy Protection Act), and we do not knowingly collect or request any information from or market to children under the age of 18.
If we learn we have collected or received personal information from a minor under 18, we will delete this information and/or attempt to obtain parental consent. If you have any reason to believe we may have unknowingly collected data from a minor, please contact us immediately.
13 — Contact Us
If you have any questions regarding this Privacy Policy, your rights herein, or would like to review, update, or remove your information from our database, please reach out to us directly.